What payment methods do you accept?
We accept a variety of payment methods
Credit/Debit Cards (via Paypal account)
What is your shipment term?
Buying hair from China directly is much faster than you think. After you adding hair you want to buy to the cart, you will see the shipping cost when checking out.
Hair in stock can be delivered after you make the payment, it takes about 1-2 working days to process your order, then hair will be shipped out asap via priority service of Fedex, DHL, TNT, UPS or EMS if no special occasion, which is the fastest and saftest way to deliver the hair to you. The estimated delivery time to your location is like the picture below.
What is your return policy?
100% refund if you are not satisfied with quality, as long as it is unused.
Custom Made Piece:
100% refund or remake if we made mistake
How can you offer for such a low price?
We are factory, you buy from us directly without any middle man cost. We pass all savings onto you.
Can you duplicate my existing unit exactly?
Of course, actually, sending existing unit for duplicate exactly is strongly recommended. You can even specify changes in base material, hair color, hair density, etc.
Do I have to commit myself to any contracts?
There are no contracts. What you see is what you pay.
The hair system I want is not offered in your products page?
Contact us and we will get it for you. We have many many options available.
How long dose the hair replacement system last?
It depends on base construction and the care taken. The more durable base material is, the longer it lasts. Average lifespan is 9 months for mono system and 3 months for lace system. If taking good care of it and maintain regularly, its lifespan could be extended usually. Most customers will have two hair systems at anyone time, which will extend the life of each.
Do you offer full wigs for men and women?
Yes, and they are beautiful products too! However if you have some remaining hair, especially around the back, I still recommend a hair system over a wig (or “full cap”) if at all possible. If your hair loss is extreme or patchy, I'd be glad to provide you with a full wig.
Do you use Real Human Hair
Yes, we use 100% high quality human hair, there are other types of human hair on our order form for you to choose from, Asian hair, European hair and synthetic hair.
When will I receive my new hair system?
Generally speaking, you should receive your hair system within 5-6 weeks.